Shipping policy

🚚 Shipping Policy

📦 Shipping Service & Costs

Domestic (India)

  • Standard domestic shipping: ₹379 per order. Eligible shipping promotions are applied at checkout.

  • Final shipping charges are shown at checkout before payment.

  • Orders are measured, designed, and stitched based on preference.

  • Orders are processed within 2–4 business days.

  • Once dispatched, delivery typically takes 7–15 business days, depending on the destination and courier service.

International

  • Worldwide shipping (except Pakistan and restricted/war‑affected countries).

  • Standard international shipping: ₹1,700 per order, shown at checkout.

  • Processing time: 2–3 weeks (may be longer during seasonal spikes).

  • Delivery: 2–3 weeks after dispatch.

    Please note that international deliveries may take longer due to customs clearance or unforeseen delays.

  • Customs duties/taxes depend on destination country policies.

  • Amna Modesty is not responsible for customs duty payments.


📅 Delivery Guide

  • Domestic orders are processed within 2–4 business days. Once dispatched, delivery typically takes 7–15 business days, depending on the destination and courier service.

  • Factors that may affect delivery timing include:

    • Items sourced from other warehouses/stores

    • Order is personalised/customised

  • During sales/high demand periods, delays may occur.

  • Delivery estimates are guidelines, not guarantees.


⚖️ Rules & Restrictions

  • Deliveries only on business days (Mon–Sat, excluding public holidays).

  • Signature required upon delivery.

  • Remote regions: Amna Modesty may cancel orders or impose conditions (e.g., minimum order value).

  • Customer Care will notify you of any cancellations or conditions.


🚨 Delivery Problems

  • If delivery fails:

    • Courier will attempt again the next business day.

    • If second attempt fails → parcel returned, refund issued for prepaid orders.

  • If parcel is returned, contact Customer Care for assistance.


⏱️ Order Processing Time

  • Orders begin processing immediately after purchase.

  • Shipping occurs once items are confirmed in stock.

  • Notification email sent upon dispatch.

  • Domestic orders are processed within 2–4 business days.

  • Once dispatched, domestic delivery typically takes 7–15 business days, depending on the destination and courier service.

  • Business days = Mon–Sat, excluding public holidays.